SIT20316 Certificate II in Hospitality

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COURSE DETAILS

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

COURSE DELIVERY

This course is delivered face-to-face and includes a blend of theory and practical work experience.

COURSE LOCATION

Cairns and surrounding regions.

*Courses are subject to availability.

COURSE FEES & FUNDING

Course fees starting from $6.75 per subject for concessional participants or $13.50 per subject for non-concessional participants.

*Students may be eligible for funded placements. To find out more about funding available contact us.

RECOGNITION OF PRIOR LEARNING (RPL)

If you are currently working in the industry you may be eligible for recognition of prior learning (RPL). Please contact us for further information.

EMPLOYMENT PATHWAYS

Certificate II in Hospitality (SIT20316) is an entry level course into the hospitality industry.

Employment pathways from this qualification can include Bar Attendant, Cafe Attendant, Waiter or Food Services Assistant.

ENROLMENT INFORMATION

To find out more about possible funding available or eligibility for funding please contact us on 07 4041 0407.

UNITS OF COMPETENCY

Core

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

Electives

BSBCMM201 Communicate in the workplace

SITXCOM001 Source and present information

SITHIND001 Use hygienic practices for hospitality service

SITXINV001 Receive and store stock

SIRXSLS001 Sell to the retail customer

SITXFIN001 Process financial transactions

 

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